Terms & Conditions

Welcome to IslandFresh2U! By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, as well as our Privacy Policy and Returns & Refund Policy.

2. Products & Availability

All products displayed on our website are subject to availability. We reserve the right to modify or discontinue any item at any time without prior notice. While we strive to keep product descriptions and prices accurate, we are not liable for typographical errors or unintentional inaccuracies.

3. Halal Assurance

All meat and seafood sold on IslandFresh2U are sourced from halal-certified suppliers to ensure compliance with Islamic dietary laws.

4. Orders & Payments

Orders can be placed directly through our website. We accept secure online payments via FPX, debit cards, and e-wallets. Orders are only confirmed once full payment has been successfully processed.

5. Delivery

We aim to deliver all products in a timely and safe manner. However, delivery times may vary based on location, weather, or operational factors. Once delivered, it is the customer’s responsibility to store the products correctly (frozen) to maintain quality.

6. No Returns Policy

Due to the perishable nature of our products, we do not accept returns. Please refer to our Returns & Refund Policy for full details on handling damaged or incorrect items.

7. Cancellations

Orders cannot be cancelled once they have been processed and dispatched. If you need to make changes, please contact us immediately after placing the order.

8. Use of Content

All content on this website, including images, text, and logos, is the property of IslandFresh2U and may not be used, reproduced, or distributed without written permission.

9. Limitation of Liability

IslandFresh2U is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our responsibility is limited to the value of the product purchased.

10. Modifications to Terms

We reserve the right to change or update these Terms & Conditions at any time. Changes will take effect immediately upon posting on this page.

Contact Us

If you have any questions about these Terms & Conditions, please reach out to us at:
📧 Email: sales@islandfresh2u.com
📞 Phone: +6012 933 2305